Appendix A: Strategy Frameworks Library¶
Purpose: One-page summaries of 20+ major strategic frameworks with practical templates, application guidance, and common pitfalls.
How to Use This Appendix¶
Each framework is presented in a standardized format:
- Framework Name & Originator - Who created it and when
- Core Purpose - What strategic question it answers
- When to Use - Ideal situations for application
- When NOT to Use - Contexts where it misleads
- Step-by-Step Application - Practical implementation guide
- Template or Worksheet - Ready-to-use tool
- Common Mistakes - Pitfalls to avoid
- Example Application - Brief illustration
- Chapter References - Where to learn more in this book
Framework 1: Porter's Five Forces¶
Originator: Michael E. Porter (Harvard Business School, 1979)
Core Purpose: Analyze industry structure and competitive intensity to assess industry attractiveness and profit potential.
When to Use:
- Entering a new industry or market
- Evaluating long-term industry attractiveness
- Understanding bargaining power dynamics
- Assessing threats to existing business
When NOT to Use:
- Platform/network effect businesses (framework predates these)
- Rapidly changing industries (analysis becomes quickly outdated)
- When internal capabilities matter more than industry structure
- Early-stage startups focused on product-market fit
Step-by-Step Application:
-
Define the Industry: Be precise about industry boundaries (too broad dilutes insight, too narrow misses relevant competition)
-
Analyze Each Force (1-5 scale: Low, Low-Medium, Medium, Medium-High, High):
Threat of New Entrants: - Capital requirements - Economies of scale - Customer switching costs - Access to distribution channels - Regulatory barriers - Brand loyalty requirements
Bargaining Power of Suppliers: - Supplier concentration vs. industry concentration - Importance of volume to supplier - Switching costs - Availability of substitutes - Forward integration threat
Bargaining Power of Buyers: - Buyer concentration vs. firm concentration - Buyer volume - Switching costs - Backward integration threat - Price sensitivity - Product differentiation
Threat of Substitutes: - Relative price-performance of substitutes - Switching costs to substitutes - Buyer propensity to substitute
Rivalry Among Existing Competitors: - Number and diversity of competitors - Industry growth rate - Fixed costs and capacity utilization - Product differentiation - Exit barriers - Strategic stakes
-
Synthesize Overall Assessment: Determine if industry structure is favorable (low competitive intensity, high barriers) or unfavorable (high competitive intensity, low barriers)
-
Strategic Implications: Identify which forces are most critical and how to position to minimize their impact
Template:
INDUSTRY: _______________________
FORCE 1: THREAT OF NEW ENTRANTS
Score (1-5): ___
Key Factors:
- Capital requirements: ___________
- Economies of scale: ___________
- Switching costs: ___________
- Distribution access: ___________
- Regulatory barriers: ___________
FORCE 2: SUPPLIER POWER
Score (1-5): ___
Key Factors:
- Supplier concentration: ___________
- Switching costs: ___________
- Substitute availability: ___________
- Forward integration threat: ___________
FORCE 3: BUYER POWER
Score (1-5): ___
Key Factors:
- Buyer concentration: ___________
- Volume importance: ___________
- Switching costs: ___________
- Backward integration threat: ___________
FORCE 4: THREAT OF SUBSTITUTES
Score (1-5): ___
Key Factors:
- Price-performance of substitutes: ___________
- Switching costs: ___________
- Buyer propensity: ___________
FORCE 5: COMPETITIVE RIVALRY
Score (1-5): ___
Key Factors:
- Number of competitors: ___________
- Industry growth rate: ___________
- Differentiation level: ___________
- Exit barriers: ___________
OVERALL ATTRACTIVENESS: ___ / 25
(Lower scores = More attractive industry)
KEY INSIGHTS:
1. ___________________________________________
2. ___________________________________________
3. ___________________________________________
STRATEGIC RECOMMENDATIONS:
1. ___________________________________________
2. ___________________________________________
Common Mistakes:
- Static Analysis: Treating industry structure as fixed rather than dynamic
- Missing Adjacent Competition: Defining industry boundaries too narrowly
- Ignoring Network Effects: Applying to platform businesses where winner-take-all dynamics dominate
- Averaging Forces: Failing to weight which forces matter most in specific context
- Descriptive, Not Strategic: Listing factors without deriving actionable implications
Example Application:
Industry: Indian Quick Commerce (10-minute grocery delivery)
- New Entrants: MEDIUM-HIGH (Capital-intensive, but Zomato/Swiggy entering with existing infrastructure)
- Supplier Power: LOW (Fragmented FMCG suppliers desperate for distribution)
- Buyer Power: HIGH (Low switching costs, high price sensitivity, multi-homing common)
- Substitutes: MEDIUM (Scheduled delivery, nearby kirana stores, large weekly grocery runs)
- Rivalry: HIGH (Blinkit, Zepto, Instamart burning cash for market share)
Overall: 18/25 - Unattractive industry structure requiring moat development through network density and operational efficiency.
Chapter References: Chapter 3: Strategic Analysis Frameworks, Chapter 7: Competitive Analysis
Framework 2: SWOT Analysis (Rigorous Version)¶
Originator: Albert Humphrey (Stanford Research Institute, 1960s-70s)
Core Purpose: Systematically assess internal strengths and weaknesses against external opportunities and threats to inform strategic choices.
When to Use:
- Strategic planning sessions
- Assessing readiness for new initiatives
- Situational awareness development
- Team alignment on current position
When NOT to Use:
- Without subsequent strategy formulation (SWOT is input, not output)
- As substitute for detailed competitive or financial analysis
- When factors cannot be quantified or prioritized
- In highly political environments (generates lists without action)
Step-by-Step Application:
- Internal Analysis (Strengths & Weaknesses):
- Assess relative to direct competitors (not absolute)
- Focus on resources and capabilities, not aspirations
- Quantify where possible (e.g., "20% cost advantage" not "low cost")
-
Distinguish core vs. peripheral factors
-
External Analysis (Opportunities & Threats):
- Identify market, technology, regulatory, and competitive changes
- Assess probability and impact of each factor
-
Consider time horizons (near-term vs. long-term)
-
Prioritization Matrix:
- Rate each factor on importance (1-5)
- Focus on top 3-5 in each quadrant
-
Eliminate vague factors ("good people" → "15-year average tenure in leadership")
-
Strategic Matching:
- SO Strategies: Use strengths to pursue opportunities
- WO Strategies: Overcome weaknesses to pursue opportunities
- ST Strategies: Use strengths to mitigate threats
- WT Strategies: Minimize weaknesses and avoid threats
Template:
INTERNAL FACTORS
STRENGTHS (vs. Competitors) Score (1-5) Evidence
1. ________________________ ____ ___________
2. ________________________ ____ ___________
3. ________________________ ____ ___________
4. ________________________ ____ ___________
5. ________________________ ____ ___________
WEAKNESSES (vs. Competitors) Score (1-5) Evidence
1. ________________________ ____ ___________
2. ________________________ ____ ___________
3. ________________________ ____ ___________
4. ________________________ ____ ___________
5. ________________________ ____ ___________
EXTERNAL FACTORS
OPPORTUNITIES Probability Impact Priority
1. _______________________ ____ ____ ____
2. _______________________ ____ ____ ____
3. _______________________ ____ ____ ____
4. _______________________ ____ ____ ____
5. _______________________ ____ ____ ____
THREATS Probability Impact Priority
1. _______________________ ____ ____ ____
2. _______________________ ____ ____ ____
3. _______________________ ____ ____ ____
4. _______________________ ____ ____ ____
5. _______________________ ____ ____ ____
STRATEGIC MATCHING
SO (Strength-Opportunity) Strategies:
1. _______________________________________________
2. _______________________________________________
WO (Weakness-Opportunity) Strategies:
1. _______________________________________________
2. _______________________________________________
ST (Strength-Threat) Strategies:
1. _______________________________________________
2. _______________________________________________
WT (Weakness-Threat) Strategies:
1. _______________________________________________
2. _______________________________________________
Common Mistakes:
- Listing Without Prioritization: Treating all factors as equally important
- Vague Descriptions: "Good team" instead of "5 engineers with 10+ years AI/ML experience from FAANG"
- Confusing Categories: Listing opportunities as strengths ("growing market" is external opportunity, not internal strength)
- Static Snapshots: Failing to reassess as conditions change
- No Strategy Formulation: Stopping at the SWOT without deriving strategic actions
Example Application:
Company: Mid-sized Indian SaaS company eyeing enterprise market
Top Strengths:
- 92% customer retention rate (vs. 85% industry average)
- INR 35 Cr ARR with 18-month runway
Top Weaknesses:
- No enterprise sales team (all SMB self-serve)
- Product lacks SOC2/ISO27001 certifications
Top Opportunities:
- Enterprise digital transformation budgets growing 40% YoY
- Competitors raising prices 20-30%
Top Threats:
- Microsoft/Salesforce bundling competitive features
- Economic slowdown reducing enterprise buying
SO Strategy: Leverage high retention rates to get case studies from current enterprise customers, using these to enter enterprise segment WO Strategy: Obtain certifications (6-month project) while targeting mid-market as bridge to enterprise
Chapter References: Chapter 3: Strategic Analysis Frameworks
Framework 3: Value Chain Analysis¶
Originator: Michael E. Porter (1985, "Competitive Advantage")
Core Purpose: Disaggregate firm into strategically relevant activities to understand cost behavior and identify differentiation sources.
When to Use:
- Cost reduction initiatives
- Identifying activities for outsourcing vs. insourcing
- Understanding competitive cost advantages
- Finding differentiation opportunities
- Vertical integration decisions
When NOT to Use:
- Platform businesses where value creation doesn't follow linear chain
- When external ecosystem activities matter more than internal activities
- Early-stage companies without established operations
- Highly integrated operations where decomposition is artificial
Step-by-Step Application:
- Identify Primary Activities:
- Inbound Logistics: Receiving, storing, inventory management
- Operations: Transforming inputs into products/services
- Outbound Logistics: Distribution of products to customers
- Marketing & Sales: Customer awareness, acquisition, conversion
-
Service: Installation, training, support, maintenance
-
Identify Support Activities:
- Firm Infrastructure: General management, finance, legal, quality
- HR Management: Recruiting, training, compensation, retention
- Technology Development: R&D, process improvement, product development
-
Procurement: Purchasing inputs for all activities
-
Cost Analysis:
- Assign costs to each activity
- Identify cost drivers for each activity
- Compare cost structure to competitors
-
Find opportunities for cost reduction
-
Differentiation Analysis:
- Identify activities that create unique customer value
- Assess activities where firm outperforms competitors
-
Find linkages between activities that create differentiation
-
Strategic Decisions:
- Which activities to perform in-house vs. outsource
- Where to invest to build competitive advantage
- Which activities to divest or de-emphasize
Template:
flowchart TD
subgraph SUPPORT["SUPPORT ACTIVITIES"]
INFRA["FIRM INFRASTRUCTURE: ___<br/>Cost: ___ Value: ___"]
HR["HR MANAGEMENT: ___<br/>Cost: ___ Value: ___"]
TECH["TECHNOLOGY DEVELOPMENT: ___<br/>Cost: ___ Value: ___"]
PROC["PROCUREMENT: ___<br/>Cost: ___ Value: ___"]
end
subgraph PRIMARY["PRIMARY ACTIVITIES"]
INBOUND["INBOUND LOGISTICS<br/>Cost: ___<br/>Value: ___<br/>Key Drivers: ___"]
OPS["OPERATIONS<br/>Cost: ___<br/>Value: ___<br/>Key Drivers: ___"]
OUTBOUND["OUTBOUND LOGISTICS<br/>Cost: ___<br/>Value: ___<br/>Key Drivers: ___"]
MARKETING["MARKETING & SALES<br/>Cost: ___<br/>Value: ___<br/>Key Drivers: ___"]
SERVICE["SERVICE<br/>Cost: ___<br/>Value: ___<br/>Key Drivers: ___"]
INBOUND --> OPS --> OUTBOUND --> MARKETING --> SERVICE
end
SUPPORT -.supports.-> PRIMARY
SERVICE --> MARGIN["MARGIN: ___"]
ANALYSIS:
Cost Advantage Opportunities: 1. _________________________________________________ 2. _________________________________________________ 3. _________________________________________________
Differentiation Opportunities: 1. _________________________________________________ 2. _________________________________________________ 3. _________________________________________________
Outsourcing Candidates: 1. Activity: ___________ Rationale: _______________ 2. Activity: ___________ Rationale: _______________
Investment Priorities: 1. Activity: ___________ Rationale: _______________ 2. Activity: ___________ Rationale: _______________
**Common Mistakes:**
1. **Excessive Detail:** Breaking into too many sub-activities, losing strategic insight
2. **Ignoring Linkages:** Analyzing activities in isolation rather than understanding how they reinforce each other
3. **Cost-Only Focus:** Missing differentiation opportunities in value chain analysis
4. **Static Analysis:** Not considering how digital transformation changes value chains
5. **Internal-Only View:** Failing to analyze supplier and channel value chains
**Example Application:**
**Company:** Asian Paints (Paints/Coatings)
**Key Insight:** Differentiation through **Outbound Logistics** excellence:
- Tinting machines at 65,000 dealers (vs. 30,000 for competitors)
- 24-hour delivery to dealers across India
- Proprietary supply chain software for demand forecasting
**Result:** Dealers prefer Asian Paints due to lower inventory requirements and faster turnaround, creating switching costs despite premium pricing.
**Chapter References:** Chapter 3 (Strategic Frameworks), Chapter 15 (Competitive Advantage)
---
## Framework 4: VRIO Framework
**Originator:** Jay Barney (1991, Resource-Based View of the Firm)
**Core Purpose:** Assess whether resources and capabilities provide sustained competitive advantage through four criteria: Value, Rarity, Imitability, Organization.
**When to Use:**
- Assessing competitive advantage sustainability
- M&A due diligence (valuing target's resources)
- Strategic resource allocation decisions
- Competitive positioning analysis
**When NOT to Use:**
- Fast-changing markets where resources quickly become obsolete
- When external market position matters more than internal resources
- Industries where execution matters more than unique resources
- Early-stage companies without established resources
**Step-by-Step Application:**
1. **Identify Key Resources/Capabilities:**
- Tangible: Physical assets, financial resources
- Intangible: Brand, IP, data, relationships
- Capabilities: Processes, knowledge, culture
2. **Apply VRIO Questions:**
**V (Valuable):** Does the resource enable the firm to exploit opportunities or neutralize threats?
- Compare to market needs and competitive requirements
- Assess if resource creates economic value
**R (Rare):** Is control of the resource limited to few competitors?
- Count competitors with similar resource
- Assess true rarity vs. perceived uniqueness
**I (Inimitable):** Is it difficult for competitors to develop or acquire?
- Consider unique historical conditions
- Assess causal ambiguity (hard to understand what creates advantage)
- Evaluate social complexity (culture, relationships)
- Check legal protections (patents, licenses)
**O (Organized):** Is the firm organized to exploit the resource?
- Assess management systems to leverage resource
- Check organizational structure alignment
- Evaluate incentive systems
3. **Determine Competitive Implication:**
- Competitive Disadvantage: Not Valuable
- Competitive Parity: Valuable but not Rare
- Temporary Advantage: Valuable, Rare, but Imitable
- Sustained Advantage: Valuable, Rare, Inimitable, Organized
**Template:**
VRIO ASSESSMENT:
V - VALUABLE? □ Yes □ No Evidence: _______________________________________________ Market need addressed: __________________________________
R - RARE? □ Yes □ No Number of competitors with similar resource: ___ Evidence: _______________________________________________
I - INIMITABLE? □ Yes □ No Sources of inimitability (check all that apply): □ Unique historical conditions (explain: ____________) □ Causal ambiguity (explain: ____________________) □ Social complexity (explain: ___________________) □ Legal protection (explain: ____________________) Estimated time/cost for competitor to replicate: ________
O - ORGANIZED TO EXPLOIT? □ Yes □ No Management systems in place: ____________________________ Organizational structure support: ______________________ Incentive alignment: ____________________________________
COMPETITIVE IMPLICATION: □ Competitive Disadvantage (V = No) □ Competitive Parity (V = Yes, R = No) □ Temporary Advantage (V/R = Yes, I = No) □ Unused Potential (V/R/I = Yes, O = No) □ Sustained Advantage (V/R/I/O = Yes)
STRATEGIC RECOMMENDATIONS: If Disadvantage: _________________________________________ If Parity: _______________________________________________ If Temporary: ____________________________________________ If Unused: _______________________________________________ If Sustained: ____________________________________________
INVESTMENT PRIORITY (1-5): ___ EROSION RISK ASSESSMENT: __________________________________ TIMELINE FOR REASSESSMENT: ________________________________
**Common Mistakes:**
1. **Overrating Resources:** Assuming valuable resources are automatically rare or inimitable
2. **Ignoring Organization:** Having valuable, rare, inimitable resources but failing to exploit them
3. **Static Analysis:** Not reassessing as competitive environments change
4. **Missing Combinations:** Analyzing individual resources rather than resource bundles that create advantage
5. **Subjective Judgments:** Not gathering evidence for each criterion
**Example Application:**
**Company:** Zerodha (Discount Brokerage)
**Resource:** Educational content platform (Varsity, Tradingview integration)
- **V:** Yes - Creates trust, reduces support costs, improves trader quality
- **R:** Somewhat - Others have content, but not same depth/quality
- **I:** Partially - Content can be copied, but community reputation cannot
- **O:** Yes - Content team, integrated into product, reinforces brand
**Implication:** Temporary Advantage evolving toward Sustained as community network effects strengthen
**Chapter References:** Chapter 3 (Strategic Frameworks), Chapter 15 (Competitive Advantage), Chapter 16 (Moats)
---
## Framework 5: Business Model Canvas
**Originator:** Alexander Osterwalder and Yves Pigneur (2010, "Business Model Generation")
**Core Purpose:** Visual template describing how organizations create, deliver, and capture value through nine building blocks.
**When to Use:**
- Designing new business models
- Communicating business model to stakeholders
- Comparing multiple business model options
- Identifying business model innovation opportunities
- Workshop facilitation and team alignment
**When NOT to Use:**
- Detailed financial modeling (canvas is descriptive, not quantitative)
- Competitive analysis (focuses on single business, not competitive dynamics)
- Implementation planning (strategy formulation, not execution)
- When financial metrics and unit economics are primary concern
**Nine Building Blocks:**
1. **Customer Segments:** Who are we creating value for?
2. **Value Propositions:** What value do we deliver to customers?
3. **Channels:** How do we reach and communicate with customers?
4. **Customer Relationships:** What relationships do we establish?
5. **Revenue Streams:** How do we capture value (pricing, revenue model)?
6. **Key Resources:** What assets are required?
7. **Key Activities:** What do we do?
8. **Key Partnerships:** Who are our partners and suppliers?
9. **Cost Structure:** What are the major costs?
**Template:**
```mermaid
flowchart TB
subgraph ROW1[" "]
direction LR
KP["KEY PARTNERS<br/>___<br/>___<br/>___"]
subgraph COL2[" "]
direction TB
KA["KEY ACTIVITIES<br/>___<br/>___<br/>___"]
KR["KEY RESOURCES<br/>___<br/>___<br/>___"]
end
VP["VALUE PROPOSITIONS<br/>___<br/>___<br/>___<br/>___"]
subgraph COL4[" "]
direction TB
CR["CUSTOMER RELATIONSHIPS<br/>___<br/>___<br/>___"]
CH["CHANNELS<br/>___<br/>___<br/>___"]
end
CS["CUSTOMER SEGMENTS<br/>___<br/>___<br/>___"]
end
subgraph ROW2[" "]
direction LR
COST["COST STRUCTURE<br/>___<br/>___<br/>___"]
REV["REVENUE STREAMS<br/>___<br/>___<br/>___"]
end
ROW1 -.-> ROW2
INSTRUCTIONS FOR EACH BLOCK:
CUSTOMER SEGMENTS (Right): - List all major customer segments (B2B, B2C, specific industries) - Prioritize by importance/revenue - Describe characteristics and needs
VALUE PROPOSITIONS (Center-Right): - For each customer segment, what value do we create? - What problems do we solve? - What needs do we satisfy? - What bundles of products/services do we offer?
CHANNELS (Center-Right, below Value Prop): - How do we reach each customer segment? - Which channels work best? - How do channels integrate? - Most cost-efficient channels?
CUSTOMER RELATIONSHIPS (Center-Right): - What relationships do we establish with each segment? - Personal assistance, self-service, automated, communities? - How do we acquire, retain, and grow customers?
REVENUE STREAMS (Bottom-Right): - For what value are customers willing to pay? - How do they pay? (one-time, subscription, usage-based, etc.) - What is the pricing strategy for each stream?
KEY ACTIVITIES (Center-Left): - What key activities does our value proposition require? - Distribution channels? Customer relationships? - Revenue streams? - Production, problem-solving, platform/network activities?
KEY RESOURCES (Center-Left, below Activities): - What key resources do our value propositions require? - Physical, intellectual, human, financial? - Owned, leased, or acquired from partners?
KEY PARTNERSHIPS (Left): - Who are our key partners and suppliers? - What key resources do we acquire from partners? - What key activities do partners perform? - Motivations: optimization, risk reduction, resource acquisition?
COST STRUCTURE (Bottom-Left): - What are the most important costs inherent in our business model? - Which key resources are most expensive? - Which key activities are most expensive? - Cost-driven or value-driven business model?
**Common Mistakes:**
1. **Excessive Detail:** Filling every box with paragraphs instead of concise bullets
2. **Inconsistency:** Having value propositions that don't match customer segments
3. **Ignoring Connections:** Not linking blocks (e.g., channels should match customer relationships)
4. **Static Document:** Creating once and never revisiting as business evolves
5. **Solo Exercise:** Not using as collaborative tool with team/stakeholders
**Example Application:**
**Company:** Razorpay (Payment Gateway)
**Customer Segments:**
- Early-stage startups
- Growing SMBs
- Enterprises
**Value Propositions:**
- Developers: Easy API integration (7 lines of code)
- Finance teams: Automated reconciliation
- Business owners: Multi-payment method support (UPI, cards, wallets, BNPL)
**Channels:**
- Product-led: Self-serve signup + documentation
- Sales-led: Enterprise sales team for large accounts
**Revenue Streams:**
- Transaction fees: 2% + GST (startups)
- Negotiated rates for high-volume (0.5-1.5%)
- Premium products: Razorpay X, Payroll, Capital
**Key Resources:**
- Payment gateway infrastructure
- RBI Payment Aggregator license
- Engineering team (integration quality)
**Chapter References:** Chapter 8 (Revenue Models), Chapter 14 (Business Model Innovation), Appendix B (50 Business Models)
---
## Framework 6: Seven Powers Framework
**Originator:** Hamilton Helmer (2016, "7 Powers: The Foundations of Business Strategy")
**Core Purpose:** Identify which of seven specific sources create and sustain differential returns (Power) against competitors.
**When to Use:**
- Assessing strength of competitive advantage
- Identifying which power sources to develop
- Evaluating startup or growth company moats
- Strategic M&A evaluation (what power does target have?)
**When NOT to Use:**
- Early-stage companies pre-product-market fit
- When short-term tactics matter more than long-term positioning
- Highly regulated industries where regulatory moats dominate
- Turnaround situations focused on operational fixes
**The Seven Powers:**
1. **Scale Economies:** Unit costs decline with volume, creating cost advantage
2. **Network Effects:** Value increases with number of users
3. **Counter-Positioning:** New business model incumbent can't adopt without harming existing business
4. **Switching Costs:** Value loss from switching prevents customer departure
5. **Branding:** Objective attributes fail to explain persistent price premium
6. **Cornered Resource:** Preferential access to valuable resource
7. **Process Power:** Embedded company operations hard to replicate
**Step-by-Step Application:**
1. **Assess Each Power (0-10 scale):**
- 0-2: Absent or negligible
- 3-4: Emerging
- 5-6: Developing
- 7-8: Strong
- 9-10: Dominant
2. **Provide Evidence:** For each power, cite specific evidence of its presence and strength
3. **Evaluate Durability:** How long will this power persist? (Short-term: <2 years, Medium-term: 2-5 years, Long-term: >5 years)
4. **Strategic Implications:** Which powers to invest in building? Which powers are vulnerabilities?
**Template:**
POWER 1: SCALE ECONOMIES Score (0-10): ___ Evidence: _______________________________________________ Durability (S/M/L): ___ Key metric: ______________________________________________ Competitive delta: ______________________________________
POWER 2: NETWORK EFFECTS Score (0-10): ___ Evidence: _______________________________________________ Durability (S/M/L): ___ Network type: Direct / Indirect / Local / Data Critical mass achieved: Yes / No / In Progress
POWER 3: COUNTER-POSITIONING Score (0-10): ___ Evidence: _______________________________________________ Durability (S/M/L): ___ Incumbent conflicts: ____________________________________ Attack surface: _________________________________________
POWER 4: SWITCHING COSTS Score (0-10): ___ Evidence: _______________________________________________ Durability (S/M/L): ___ Switching cost types: Financial / Procedural / Relational Estimated cost to switch: ₹_______ or ___% of ACV
POWER 5: BRANDING Score (0-10): ___ Evidence: _______________________________________________ Durability (S/M/L): ___ Brand premium: ___% over commodity alternative Brand awareness: ___% aided / ___% unaided
POWER 6: CORNERED RESOURCE Score (0-10): ___ Evidence: _______________________________________________ Durability (S/M/L): ___ Resource type: ___________________________________________ Exclusivity period: _____________________________________
POWER 7: PROCESS POWER Score (0-10): ___ Evidence: _______________________________________________ Durability (S/M/L): ___ Key processes: __________________________________________ Time to replicate: ______________________________________
TOTAL POWER SCORE: ___ / 70
POWER PROFILE INTERPRETATION: 0-15: Weak competitive position, vulnerable 16-30: Moderate competitive position, needs moat development 31-50: Strong competitive position, defensible 51-70: Dominant competitive position, wide moat
PRIMARY POWERS (Score ≥7): 1. ___________ Score: ___ 2. ___________ Score: ___
SECONDARY POWERS (Score 4-6): 1. ___________ Score: ___
ABSENT POWERS (Score <4): 1. ___________ Reason: ___________________________
STRATEGIC PRIORITIES: 1. Invest in strengthening: _____________________________ 2. Develop new power: ___________________________________ 3. Protect existing power: ______________________________
COMPETITIVE VULNERABILITIES: 1. ____________________________________________________ 2. ____________________________________________________
**Common Mistakes:**
1. **Claiming All Powers:** Most companies have 1-3 strong powers, not all seven
2. **Confusing Power with Activity:** Having sales team ≠ Process Power; having users ≠ Network Effects
3. **Ignoring Durability:** Powers weaken over time; must assess erosion risk
4. **Overrating Temporary Advantages:** First-mover advantage ≠ Power unless it creates one of the seven
5. **Subjective Scoring:** Not backing scores with quantitative evidence
**Example Application:**
**Company:** HDFC Bank
**Primary Powers:**
1. **Scale Economies (9/10):** Lowest cost-to-income ratio (37% vs. 45% PSU banks), technology amortized over large base
2. **Switching Costs (8/10):** Salary accounts, loan relationships, autopay mandates create friction
3. **Process Power (8/10):** 25+ years of credit underwriting expertise, low NPAs even in crises
**Total Score:** 58/70 - Dominant position
**Chapter References:** Chapter 15 (Competitive Advantage), Chapter 16 (Moats)
---
## Framework 7: Ansoff Matrix
**Originator:** Igor Ansoff (1957, Harvard Business Review)
**Core Purpose:** Framework for identifying growth strategies across four vectors: Market Penetration, Market Development, Product Development, Diversification.
**When to Use:**
- Strategic planning for growth
- Evaluating growth options against risk appetite
- Portfolio allocation decisions
- Prioritizing initiatives
**When NOT to Use:**
- Companies in turnaround needing operational focus
- When market definition is unclear or shifting
- Early-stage companies searching for product-market fit
- Situations requiring tactical execution rather than strategic direction
**Four Growth Strategies:**
**Strategy 1: Market Penetration (Existing Products, Existing Markets)**
- **Objective:** Increase market share in current markets with current products
- **Risk Level:** Lowest (familiar territory)
- **Tactics:**
- Increase usage frequency
- Win competitors' customers
- Acquire or merge with competitors
- Convert non-users into users
- Find new applications for existing products
**Strategy 2: Market Development (Existing Products, New Markets)**
- **Objective:** Enter new markets with existing products
- **Risk Level:** Moderate (new customers, proven product)
- **Tactics:**
- Geographic expansion (domestic to international, urban to rural)
- New customer segments (B2B to B2C, or vice versa)
- New channels (online to offline, or vice versa)
- Different positioning of existing products
**Strategy 3: Product Development (New Products, Existing Markets)**
- **Objective:** Develop new products for existing markets
- **Risk Level:** Moderate (familiar customers, new offering)
- **Tactics:**
- Product line extensions
- New features or variants
- Quality improvements
- Technology improvements
- Adjacent product categories
**Strategy 4: Diversification (New Products, New Markets)**
- **Objective:** Enter new markets with new products
- **Risk Level:** Highest (both product and market are new)
- **Sub-Types:**
- **Horizontal:** New products for new customers (related industry)
- **Vertical:** Forward or backward integration in value chain
- **Conglomerate:** Unrelated products for unrelated markets
**Template:**
Current Products: ________________________________________ Current Markets: _________________________________________ Current Market Share: ____% Revenue: ₹_________ (Last FY) Growth Target: ____%
GROWTH STRATEGY OPTIONS
- MARKET PENETRATION (Existing/Existing)
Option A: _____________________________________________ Tactics: ______________________________________________ Investment Required: ₹__________ Expected Revenue Impact: ₹__________ Time to Impact: ___ months Risk Level (1-5): ___ Success Probability: ___%
Option B: _____________________________________________ [Same fields as Option A]
- MARKET DEVELOPMENT (Existing/New)
New Market Target: ____________________________________ Option A: _____________________________________________ [Same fields as Market Penetration]
- PRODUCT DEVELOPMENT (New/Existing)
New Product Concept: __________________________________ Option A: _____________________________________________ [Same fields as Market Penetration]
- DIVERSIFICATION (New/New)
New Market: __________________________________________ New Product: _________________________________________ Diversification Type: Horizontal / Vertical / Conglomerate Option A: _____________________________________________ [Same fields as Market Penetration]
PRIORITIZATION MATRIX
Strategy Option Risk Reward Feasibility Priority _____________________ ____ ____ ____ ____ _____________________ ____ ____ ____ ____ _____________________ ____ ____ ____ ____ _____________________ ____ ____ ____ ____
(Score each 1-5; Priority = Reward × Feasibility / Risk)
RECOMMENDED STRATEGY: Primary: ______________________________________________ Rationale: ____________________________________________ Secondary: ____________________________________________
RESOURCE ALLOCATION: Market Penetration: ___% Market Development: ___% Product Development: ___% Diversification: ___% Total: 100%
**Common Mistakes:**
1. **Diversification Too Early:** Jumping to highest-risk quadrant before exploiting current markets
2. **Unclear Definitions:** Fuzzy boundaries between "new" and "existing" markets/products
3. **Ignoring Capabilities:** Choosing strategies that don't leverage organizational strengths
4. **Sequential Thinking:** Believing you must complete one quadrant before entering another
5. **Equal Weighting:** Treating all quadrants as equally attractive regardless of context
**Example Application:**
**Company:** DMart (Value Retail)
**Current Position:**
- Products: Grocery, household goods, apparel
- Markets: Maharashtra, Gujarat, Telangana (urban clusters)
- Market Share: ~5% organized retail
**Growth Strategy (2018-2024):**
1. **Primary: Market Penetration (70% of effort)**
- Open more stores in existing clusters
- Increase basket size through category expansion
2. **Secondary: Market Development (25% of effort)**
- Enter Karnataka, NCR, West Bengal
- Cluster-based expansion model
3. **Limited: Product Development (5% of effort)**
- DMart Ready (online grocery)
- Private label expansion
**Avoided:** Diversification (e.g., didn't enter unrelated categories or markets)
**Result:** Revenue grew from ₹20,000 Cr (FY18) to ₹51,000 Cr (FY24) through disciplined execution.
**Chapter References:** Chapter 20 (Growth Strategy), Chapter 23 (Geographic Expansion)
---
## Framework 8: Three Horizons of Growth
**Originator:** Mehrdad Baghai, Stephen Coley, and David White (McKinsey, 1999)
**Core Purpose:** Framework for simultaneously managing current business performance while investing in emerging opportunities and creating future options.
**When to Use:**
- Multi-business portfolio management
- Strategic planning across different time horizons
- Balancing innovation with operational excellence
- Resource allocation across growth stages
- Avoiding short-term focus or excessive future betting
**When NOT to Use:**
- Single-product startups pre-product-market fit
- Turnaround situations requiring complete focus on core
- When organizational bandwidth is limited
- Early-stage companies without established Horizon 1 business
**Step-by-Step Application:**
1. **Define the Three Horizons:**
**Horizon 1 (Defend and Extend):**
- Current core business generating revenue/profit today
- 0-3 year time frame
- Focus: Optimization, incremental innovation, market share defense
- Typically 70-80% of resources
**Horizon 2 (Build and Nurture):**
- Emerging businesses showing promise but not yet at scale
- 2-5 year time frame
- Focus: Growth, scaling, business model validation
- Typically 15-25% of resources
**Horizon 3 (Create and Explore):**
- Early-stage experiments and options
- 5-10 year time frame
- Focus: Learning, experimentation, capability building
- Typically 5-10% of resources
2. **Map Current Businesses to Horizons:**
- List all business units, products, or initiatives
- Assign each to appropriate horizon based on maturity and time-to-profit
- Identify horizon gaps (e.g., no H2 or H3 activities)
3. **Assess Resource Allocation:**
- Calculate current resource distribution across horizons
- Compare to recommended allocation for your strategic context
- Identify over-investment or under-investment by horizon
4. **Define Transition Pathways:**
- How will H2 businesses graduate to H1?
- Which H3 experiments will advance to H2?
- What sunset plans exist for aging H1 businesses?
5. **Balance Portfolio:**
- Ensure sufficient investment in future horizons
- Protect H1 cash generation to fund H2/H3
- Create organizational structures supporting all three horizons
**Template:**
HORIZON 1: DEFEND AND EXTEND (Current Business) Business/Product: _______________________ Revenue: ₹_________ | Profit: ₹_________ Market Position: __________ Resource Allocation: ___% (people, capital, mgmt attention) Key Initiatives: 1. _______________________________________________ 2. _______________________________________________ Strategy: Defend / Extend / Optimize / Harvest
[Repeat for each H1 business]
HORIZON 2: BUILD AND NURTURE (Emerging Opportunities) Business/Product: _______________________ Stage: Pilot / Launch / Scale Revenue: ₹_________ | Profit: (₹_________) Time to Profitability: ___ years Resource Allocation: % Key Milestones for H1 Graduation: 1. _______________________________________________ 2. _______________________________________________ 3. _______________________________________________ Investment Required: ₹______ over ___ years
[Repeat for each H2 business]
HORIZON 3: CREATE AND EXPLORE (Future Options) Experiment/Option: _______________________ Stage: Research / Prototype / Small Pilot Hypothesis Being Tested: _________________________________ Resource Allocation: ___% Decision Point: ___ (date for kill/continue/scale) Criteria for H2 Advancement: 1. _______________________________________________ 2. _______________________________________________
[Repeat for each H3 experiment]
PORTFOLIO BALANCE ASSESSMENT:
Current Allocation: Target Allocation: H1: ___% H1: 70-80% H2: ___% H2: 15-25% H3: ___% H3: 5-10%
Gap Analysis: Over-invested: ___________________________________________ Under-invested: __________________________________________
TRANSITION PLANS:
H3 → H2 Candidates (Next 12 months): 1. ___________ Trigger: ___________________________________ 2. ___________ Trigger: ___________________________________
H2 → H1 Candidates (Next 24 months): 1. ___________ Graduation Criteria: _______________________ 2. ___________ Graduation Criteria: _______________________
H1 Sunset Plans: Business: ___________ Sunset Date: ___ Reason: ___________
ORGANIZATIONAL IMPLICATIONS:
Governance: How are H2/H3 protected from H1 pressures?
Metrics: Different success metrics by horizon? H1: ______________________________________________________ H2: ______________________________________________________ H3: ______________________________________________________
Leadership: Who owns each horizon? H1: ________________ H2: ________________ H3: ________________
**Common Mistakes:**
1. **H1 Tyranny:** Allowing current business pressures to starve H2 and H3 investment
2. **Vague Horizon Definitions:** Treating horizons as time periods rather than maturity stages
3. **No Transition Mechanisms:** Failing to define how businesses move between horizons
4. **Equal Treatment:** Applying H1 metrics and governance to H2/H3, killing innovation
5. **Static Allocation:** Not adjusting horizon balance as company/market evolves
6. **Missing H2:** Having only H1 (current) and H3 (moonshots) with no scaling engine
**Example Application:**
**Company:** Reliance Industries (2016)
**Horizon 1: Core Business (85% of resources)**
- Petrochemicals and Refining: ₹2,15,000 Cr revenue, highly profitable
- Oil & Gas Exploration: Mature assets generating cash
- Strategy: Optimize, defend market share, incremental capacity expansion
**Horizon 2: Build and Nurture (12% of resources)**
- Reliance Jio: Launched Sept 2016, scaling aggressively
- Reliance Retail: Expanding footprint, not yet at full profitability
- Investment: ₹1,50,000 Cr in Jio infrastructure (2012-2016)
- Path to H1: Both reached profitability and became H1 businesses by 2020
**Horizon 3: Create and Explore (3% of resources)**
- Clean Energy: Solar panel manufacturing, green hydrogen pilots
- New Commerce: JioMart experiments, B2B platforms
- Content Production: Regional content for Jio platforms
**Result:** By 2024, former H2 businesses (Jio, Retail) contributed >50% of consolidated EBITDA, while H1 petrochemicals continued generating cash. H3 experiments advanced to H2 (clean energy, new commerce) [Source: Reliance Industries Annual Reports 2016-2024].
**Chapter References:** [Chapter 20: Growth Strategy](../chapters/chapter-20-growth-frameworks.md), Chapter 24 (Financial Acumen)
---
## Framework 9: BCG Growth-Share Matrix
**Originator:** Boston Consulting Group (Bruce Henderson, 1970)
**Core Purpose:** Portfolio management tool categorizing business units or products into four categories based on market growth rate and relative market share.
**When to Use:**
- Multi-product or multi-business portfolio analysis
- Resource allocation decisions across portfolio
- Identifying which businesses to invest in, harvest, or divest
- Strategic planning for conglomerates or diversified companies
**When NOT to Use:**
- Single-product companies
- Early-stage startups
- When market boundaries are unclear
- When relative market share doesn't drive profitability (e.g., differentiated markets)
**Four Categories:**
**Category Definitions:**
**Stars (High Growth, High Share):**
- Market leaders in growing markets
- Require investment to maintain position
- Break-even or small positive cash flow
- **Strategy:** Invest to defend #1 position, future Cash Cows
**Cash Cows (Low Growth, High Share):**
- Market leaders in mature markets
- Generate significant cash with low investment needs
- Profit margins strong due to scale
- **Strategy:** Harvest cash to fund Stars and Question Marks
**Question Marks / Problem Children (High Growth, Low Share):**
- Small players in growing markets
- Require cash to grow, but market uncertain
- High risk, high potential reward
- **Strategy:** Selective investment - invest heavily to gain share or divest
**Dogs (Low Growth, Low Share):**
- Weak position in unattractive markets
- Minimal cash generation or consumption
- Limited strategic value
- **Strategy:** Divest, liquidate, or harvest if niche profitability exists
**Template:**
MARKET GROWTH RATE THRESHOLD: ___% (e.g., GDP + 2%) RELATIVE MARKET SHARE THRESHOLD: 1.0x (vs. largest competitor)
BUSINESS UNIT / PRODUCT MAPPING:
Name: _____________________ Market Growth Rate: % Our Market Share: % Largest Competitor Share: % Relative Market Share: ___x (Our Share / Competitor Share) Category: Stars / Cash Cows / Question Marks / Dogs Revenue: ₹ EBITDA: ₹_________ EBITDA Margin: % Cash Flow: ₹______ (Positive/Negative)
[Repeat for each business unit]
PORTFOLIO MATRIX PLOT:
High Growth (>%) │ ⭐ STAR: │ ❓ QUESTION MARK: │ │ ____________ │ ____________ │ │ Size: ₹__ │ Size: ₹____ │ │ │ │ ───────────────────────────────────────────────────────────────── Low Growth (<%) │ 🐄 CASH COW: │ 🐕 DOG: │ │ ____________ │ ____________ │ │ Size: ₹__ │ Size: ₹____ │ └──────────────────┴───────────────────── High Share (>1x) Low Share (<1x)
PORTFOLIO BALANCE CHECK: Total Revenue in Stars: ___% Total Revenue in Cash Cows: ___% Total Revenue in Question Marks: ___% Total Revenue in Dogs: ___%
STRATEGIC RECOMMENDATIONS:
STARS: - Business: ______________ Action: Invest to maintain/build share - Investment Required: ₹__________ Expected Return: ______
CASH COWS: - Business: ______________ Action: Harvest cash, maintain position - Expected Cash Generation: ₹__________ Duration: ____ years
QUESTION MARKS: - Business: ______________ Decision: Invest / Divest If Invest - Required Investment: ₹__________ Success Criteria: ______ If Divest - Expected Proceeds: ₹__________
DOGS: - Business: ______________ Action: Divest / Harvest / Turnaround If Divest - Expected Proceeds: ₹__________ Timeline: ______ If Harvest - Expected Cash: ₹__________ Duration: ______
PORTFOLIO REBALANCING PLAN: Current Portfolio: __% Stars, __% Cows, __% Questions, __% Dogs Target Portfolio (3 years): __% Stars, __% Cows, __% Questions, __% Dogs
RESOURCE ALLOCATION (Next FY): Stars: __% of capital allocation Cash Cows: __% (maintenance only) Question Marks: __% (selective) Dogs: __% (minimal)
**Common Mistakes:**
1. **Arbitrary Thresholds:** Using 10% growth rate for all industries (tech vs. cement have different growth norms)
2. **Ignoring Profitability:** Focusing only on share and growth, ignoring margin and cash flow
3. **Defining Markets Narrowly:** Manipulating market definitions to make businesses look like Stars
4. **Holding Dogs Too Long:** Emotional attachment to legacy businesses prevents divestiture
5. **Starving Question Marks:** Not investing enough to convert to Stars, leaving stuck in middle
**Example Application:**
**Company:** ITC Limited (Diversified Conglomerate)
**Portfolio Analysis:**
**Cash Cow: Cigarettes**
- Revenue: ₹25,000 Cr (38% of total)
- Profit: ~₹16,000 Cr (78% of total profit)
- Market Share: 75%+
- Growth: ~3% (regulatory headwinds)
- Strategy: Harvest cash to fund diversification
**Question Mark: FMCG**
- Revenue: ₹18,000 Cr (27% of total)
- Profit: Breaking even
- Market Share: 3-5% (varies by category)
- Growth: ~15%
- Strategy: Heavy investment (target INR 1L Cr by 2030)
**Star: Hotels (Pre-COVID)**
- Revenue: ₹3,000 Cr
- Growing market, #2 player
- Investment phase
**Dog: Paperboards (Debatable)**
- Revenue: ₹7,000 Cr
- Slow growth, moderate share
- Strategy: Maintain for vertical integration with packaging
**Strategic Implication:** Use Cigarette cash cows to fund FMCG question marks. Goal: Reduce cigarette dependency from 78% of profit to <50% by 2030.
**Chapter References:** Chapter 20 (Growth Strategy), Chapter 24 (Financial Acumen)
---
## Framework 10: Experience Curve
**Originator:** Boston Consulting Group (Bruce Henderson, 1960s-70s)
**Core Purpose:** Quantify and leverage the cost reductions that occur predictably as cumulative production volume doubles, enabling pricing and market share strategies.
**When to Use:**
- Industries with significant learning and scale effects
- Pricing strategy in growth markets
- Make vs. buy decisions based on volume requirements
- Competitive positioning in cost-sensitive markets
- Market share strategy formulation
**When NOT to Use:**
- Services with minimal repeatability
- Custom/one-off products
- Markets where innovation matters more than cost
- Industries disrupted by technology shifts
- When customer switching costs are high (cost advantage doesn't matter)
**Core Concept:**
Every doubling of cumulative production volume results in a consistent percentage reduction in unit cost. This relationship holds across diverse industries:
Where b = Experience curve slope (typically 0.1 to 0.5)
Or expressed as percentage: Experience Rate = 2^(-b)
Common rates: - 90% curve: Costs reduce to 90% with each doubling (10% reduction) - 85% curve: Costs reduce to 85% with each doubling (15% reduction) - 80% curve: Costs reduce to 80% with each doubling (20% reduction)
**Step-by-Step Application:**
1. **Gather Historical Data:**
- Cumulative production volume by period
- Unit cost (or price as proxy) by period
- Adjust for inflation to real costs
- Minimum 3-4 volume doublings for reliable analysis
2. **Plot on Log-Log Scale:**
- X-axis: Cumulative Volume (log scale)
- Y-axis: Unit Cost (log scale)
- Data should form approximately straight line
- Slope of line determines experience rate
3. **Calculate Experience Rate:**
- Identify cost at volume V1
- Identify cost at volume V2 = 2 × V1
- Experience Rate = (Cost at V2) / (Cost at V1)
- Example: If cost drops from ₹100 to ₹85, rate = 85%
4. **Forecast Future Costs:**
- Project cumulative volume growth
- Apply experience rate to forecast costs
- Account for volume doublings over time
- Sensitivity analysis on experience rate
5. **Strategic Implications:**
- **Aggressive Pricing:** Price ahead of cost curve to gain share
- **Volume Priority:** Maximize volume to move down curve faster
- **Entry Barriers:** Established players have insurmountable cost advantage
- **Outsourcing:** Suppliers with higher volume may have lower costs
**Template:**
Product/Service: _____________________ Industry: ____________________________ Analysis Period: _________ to _________
HISTORICAL DATA COLLECTION:
| Period | Cumulative Volume | Unit Cost (Real) | Notes |
|---|---|---|---|
| Q1Y1 | 10,000 | ₹1,000 | |
| Q2Y1 | 25,000 | ₹920 | |
| Q3Y1 | 55,000 | ₹840 | |
| Q4Y1 | 110,000 | ₹770 | First doubling |
| Q1Y2 | 180,000 | ₹710 | |
| ... | ... | ... |
EXPERIENCE RATE CALCULATION:
Doubling 1: Volume 10,000 → 20,000 (approx Q1Y1 to Q2Y1) Cost: ₹1,000 → ₹900 | Rate: 90%
Doubling 2: Volume 55,000 → 110,000 Cost: ₹840 → ₹770 | Rate: 91.7%
Doubling 3: Volume 110,000 → 220,000 Cost: ₹770 → ₹700 | Rate: 90.9%
Average Experience Rate: ~91% (9% cost reduction per doubling of volume)
COST FORECAST:
Current State: Cumulative Volume: 500,000 units Current Unit Cost: ₹650 Expected Volume Growth: 100% per year (doubles annually)
Year 1: Volume = 1,000,000 (1 doubling) Forecast Cost = ₹650 × 0.91 = ₹592
Year 2: Volume = 2,000,000 (2 doublings total) Forecast Cost = ₹592 × 0.91 = ₹539
Year 3: Volume = 4,000,000 (3 doublings total) Forecast Cost = ₹539 × 0.91 = ₹490
STRATEGIC IMPLICATIONS:
Pricing Strategy: Current Price: ₹800 | Cost: ₹650 | Margin: 18.8% Option A (Hold Price): Margin expands to 38.8% by Year 3 Option B (Aggressive): Price at ₹700 in Year 1 (18% margin), gain share Option C (Balanced): Price at ₹750, gradual reductions
Competitive Positioning: Our Cumulative Volume: 500,000 Competitor A Volume: 1,200,000 (est. ₹580 cost - 11% advantage) Competitor B Volume: 300,000 (est. ₹700 cost - we have 7% advantage)
Volume Strategy: Break-even volume increase: +60% over 2 years Target: Double volume within 18 months to move down curve Required: Aggressive pricing, channel expansion, capacity investment
Make vs. Buy Decision: Internal volume: 500,000 units/year at ₹650 Supplier volume: 5,000,000 units/year at ₹480 (est.) Decision: ______ [Make internal / Buy external / Hybrid] Rationale: _____________________________________________
Entry Barrier Assessment: Volume required for cost parity with leader: 1.2M units Investment required to achieve: ₹________ Time to achieve: ___ years Barrier Height: Low / Medium / High / Prohibitive
SENSITIVITY ANALYSIS:
If experience rate is 85% (vs. 91%): Year 3 Cost: ₹650 × 0.85³ = ₹399 (vs. ₹490) Implication: _________________________________________
If volume growth is 50% annually (vs. 100%): Year 3 Volume: 1,687,500 (1.75 doublings) Cost: ₹650 × 0.91^1.75 = ₹577 (vs. ₹490) Implication: _________________________________________
IMPLEMENTATION PLAN:
Quarter 1: - Action: ________________________________________________ - Volume Target: ____________ Cost Target: ____________
Quarter 2-4: - Action: ________________________________________________ - Milestones: ____________________________________________
Year 2: - Volume Objective: ___________ Cost Objective: __________ - Investment Required: ₹_________ ROI Expected: ___%
MONITORING METRICS:
Leading Indicators: - Monthly production volume vs. plan - Defect rate trends (learning indicator) - Process cycle time reductions
Lagging Indicators: - Actual unit cost vs. experience curve forecast - Market share movement - Gross margin trend
**Common Mistakes:**
1. **Confusing with Economies of Scale:** Experience curve is about cumulative volume, not production rate
2. **Ignoring Technology Shifts:** Experience curve breaks when technology changes (digital photography vs. film)
3. **Assuming Automatic Progress:** Cost reduction requires deliberate process improvement, not passive accumulation
4. **Overweighting in Differentiated Markets:** In high-end luxury, cost position matters less than brand
5. **Neglecting Learning Transfer:** Failing to systematically capture and transfer learning across organization
6. **Price Before Cost:** Pricing aggressively assuming cost reductions that never materialize
**Example Application:**
**Company:** Tesla Model 3 (2017-2024)
**Experience Curve Dynamics:**
- Q3 2017 (Launch): ~50 vehicles produced, est. cost ~$60,000 per vehicle (losses)
- Q4 2018: ~87,000 cumulative, cost reduced to ~$42,000 (first profitability)
- Q4 2020: ~500,000 cumulative, cost ~$36,000 (sustained profitability)
- Q4 2023: ~2,000,000 cumulative, cost ~$32,000 (margin expansion)
**Estimated Experience Rate:** ~88-90% (10-12% cost reduction per doubling)
**Sources of Cost Reduction:**
- Manufacturing process improvements (automation, cycle time)
- Battery cell cost reduction through volume and design
- Supply chain optimization and vertical integration
- Reduction in rework and quality issues
**Strategic Application:**
Tesla used experience curve to justify aggressive pricing ($35,000 target) while initially producing at loss. The strategy assumed rapid volume growth would drive costs below price within 2 years—which it did.
**Chapter References:** [Chapter 20: Growth Strategy](../chapters/chapter-20-growth-frameworks.md), Chapter 15 (Competitive Advantage), Chapter 21 (Scaling)
---
## Framework 11: Blue Ocean Strategy Canvas
**Originator:** W. Chan Kim and Renée Mauborgne (2005, "Blue Ocean Strategy")
**Core Purpose:** Create uncontested market space (Blue Ocean) by simultaneously pursuing differentiation and low cost through value innovation.
**When to Use:**
- Creating new market spaces
- Repositioning against entrenched competitors
- Breaking out of commoditized competition
- Finding overlooked customer segments
**When NOT to Use:**
- When incremental improvement in Red Ocean is more profitable
- Early-stage companies without product-market fit
- Markets where customer needs are unclear
- When execution quality matters more than positioning
**Core Concepts:**
**Red Ocean vs. Blue Ocean:**
- **Red Ocean:** Compete in existing market space, beat competition, exploit existing demand
- **Blue Ocean:** Create uncontested market space, make competition irrelevant, create and capture new demand
**Four Actions Framework:**
1. **Eliminate:** Which factors the industry takes for granted should be eliminated?
2. **Reduce:** Which factors should be reduced well below industry standard?
3. **Raise:** Which factors should be raised well above industry standard?
4. **Create:** Which factors should be created that industry never offered?
**Template:**
Industry: _________________________ Current Positioning: Red Ocean / Blue Ocean / Moving to Blue Ocean
STEP 1: IDENTIFY COMPETITIVE FACTORS
List all factors on which industry competes (typically 8-12 factors): 1. _________________ Industry Standard (1-5): ___ 2. _________________ Industry Standard (1-5): ___ 3. _________________ Industry Standard (1-5): ___ 4. _________________ Industry Standard (1-5): ___ 5. _________________ Industry Standard (1-5): ___ 6. _________________ Industry Standard (1-5): ___ 7. _________________ Industry Standard (1-5): ___ 8. _________________ Industry Standard (1-5): ___
STEP 2: MAP CURRENT STATE
Factor Industry Avg Competitor A Competitor B Our Position ___________ _____ _____ _____ _____ ___________ _____ _____ _____ _____ [Continue for all factors]
STEP 3: APPLY FOUR ACTIONS FRAMEWORK
ELIMINATE (Remove these factors entirely): Factor: ______________ Rationale: _______________________________ Factor: ______________ Rationale: _______________________________
REDUCE (Well below industry standard): Factor: ______________ Current: ___ Target: ___ Rationale: _______ Factor: ______________ Current: ___ Target: ___ Rationale: _______
RAISE (Well above industry standard): Factor: ______________ Current: ___ Target: ___ Rationale: _______ Factor: ______________ Current: ___ Target: ___ Rationale: _______
CREATE (New factors never offered): Factor: ______________ Target: ___ Rationale: _______ Factor: ______________ Target: ___ Rationale: _______
STEP 4: DRAW NEW STRATEGY CANVAS
High (5) ┤
│
│ X = Industry Average
│ O = Our Blue Ocean Strategy
Medium (3) ┤
│
│
Low (1) ┤
└────┬────┬────┬────┬────┬────┬────┬────
Factor Factor Factor Factor Factor Factor
1 2 3 4 5 6
STEP 5: VALIDATE VALUE INNOVATION
Does our strategy: □ Reduce costs? (Eliminate/Reduce factors) □ Increase buyer value? (Raise/Create factors) □ Create differentiation AND low cost simultaneously? □ Focus on the mass of buyers, not niche? □ Align the whole system of activities?
STEP 6: TEST THREE CRITERIA
Focus: Is strategy focused on few factors, not many? □ Yes □ No Details: ___________________________________
Divergence: Does strategy diverge from competition? □ Yes □ No Details: ___________________________________
Compelling Tagline: Can you articulate in memorable phrase? Tagline: _______________________________________________
STEP 7: EXECUTION ROADMAP
Immediate (0-3 months): 1. ____________________________________________________ 2. ____________________________________________________
Near-term (3-6 months): 1. ____________________________________________________ 2. ____________________________________________________
Medium-term (6-12 months): 1. ____________________________________________________ 2. ____________________________________________________
STEP 8: RISK ASSESSMENT
Imitation Risk: How quickly can competitors copy? Timeline: ______ Mitigation: ___________________________
Substitution Risk: What alternative solutions emerge? Risk Level (1-5): ___ Mitigation: ______________________
Execution Risk: Can we deliver on promises? Capability Gaps: ________________________________________ Investment Required: ₹_________
**Common Mistakes:**
1. **Incremental Changes:** Making small tweaks instead of bold moves across Eliminate/Reduce/Raise/Create
2. **Cost OR Differentiation:** Pursuing differentiation without cost reduction, or vice versa (not value innovation)
3. **Ignoring Feasibility:** Creating attractive canvas that's impossible to execute
4. **Niche Focus:** Targeting small segment rather than mass market
5. **Static Strategy:** Not adapting as Blue Ocean becomes crowded Red Ocean
**Example Application:**
**Company:** IndiGo (Low-Cost Airline in India)
**Four Actions:**
**Eliminated:**
- Multi-class seating (single economy class)
- Airport lounges
- Loyalty programs (initially)
- Meals included in ticket price
**Reduced:**
- Aircraft types (only Airbus A320 family → maintenance efficiency)
- Turnaround time (25 minutes vs. 45+ for full-service)
- Inflight entertainment
- Check-in counter time (heavy push to online)
**Raised:**
- On-time performance (86%+ vs. 70% industry average)
- Flight frequency (more departures per route)
- Employee productivity
- Network coverage (connects tier-2 cities)
**Created:**
- Low-fares, no-frills brand promise
- Operational efficiency as core differentiator
- Customer experience focused on punctuality, not amenities
**Result:** IndiGo achieved 60%+ market share, profitability in tough airline industry, and became India's largest and most valuable airline.
**Chapter References:** [Chapter 22: Strategic Positioning](../chapters/chapter-22-positioning.md), [Chapter 15: Competitive Advantage](../chapters/chapter-15-competitive-advantage.md)
---
## Framework 10: Jobs-to-be-Done (JTBD)
**Originator:** Clayton Christensen (popularized in "Competing Against Luck," 2016)
**Core Purpose:** Understand what "job" customers hire a product or service to do, focusing on circumstance and desired progress rather than product features or demographics.
**When to Use:**
- Product development and innovation
- Customer segmentation (by job, not demographics)
- Identifying unmet needs
- Repositioning products
- Understanding why customers switch
**When NOT to Use:**
- When product features are more important than underlying job
- Highly technical B2B products where specifications dominate
- Regulatory or compliance-driven purchases
- When usage is driven by habit, not purposeful hiring
**Core Concepts:**
**What is a "Job"?**
- Functional: Practical tasks to accomplish
- Emotional: How customers want to feel
- Social: How customers want to be perceived
**Example:** Buying a drill
- Functional job: "Make a hole in the wall"
- Emotional job: "Feel like a capable handyman"
- Social job: "Be seen as someone who takes care of their home"
**Job Formulation:**
"When _______ (situation), I want to _______ (motivation), so I can _______ (expected outcome)"
**Template:**
Product/Service: _____________________ Target Customer: _____________________
STEP 1: IDENTIFY THE JOB
Job Statement: When ____________________________________________________ (situation/circumstance) I want to ________________________________________________ (motivation/desired progress) So I can _________________________________________________ (expected outcome)
Example: When I'm hungry at work and don't have time for lunch, I want to get food delivered quickly with minimal ordering friction, So I can satisfy my hunger and get back to work within 30 minutes.
STEP 2: UNPACK JOB DIMENSIONS
FUNCTIONAL Job (What needs to be done?): - Primary: _______________________________________________ - Secondary: _____________________________________________ - Additional: ____________________________________________
EMOTIONAL Job (How do I want to feel?): - Desired feelings: ______________________________________ - Avoid feelings: ________________________________________
SOCIAL Job (How do I want to be perceived?): - Desired perception: ____________________________________ - Avoid perception: ______________________________________
STEP 3: MAP THE JOB
Job Steps (chronological): 1. ______________________ Current Satisfaction (1-5): ___ 2. ______________________ Current Satisfaction (1-5): ___ 3. ______________________ Current Satisfaction (1-5): ___ 4. ______________________ Current Satisfaction (1-5): ___ 5. ______________________ Current Satisfaction (1-5): ___
Pain Points at Each Step: Step 1: __________________________________________________ Step 2: __________________________________________________ Step 3: __________________________________________________ Step 4: __________________________________________________ Step 5: __________________________________________________
STEP 4: FORCES DIAGRAM
Forces Pushing Towards New Solution: 1. Push of situation: _____________________________________ 2. Pull of new solution: __________________________________
Forces Holding with Current Solution: 3. Habit of present: ______________________________________ 4. Anxiety of new: ________________________________________
Net Force: Positive (will switch) / Negative (won't switch) / Neutral
STEP 5: COMPETITIVE SET (JOB PERSPECTIVE)
Who/What else is hired for this job? 1. Direct competitor: _____________________________________ 2. Indirect competitor: ___________________________________ 3. Non-consumption (DIY/go without): ______________________
Why do customers hire each alternative? Alternative 1: ___________________________________________ Alternative 2: ___________________________________________ Non-consumption: _________________________________________
STEP 6: INNOVATION OPPORTUNITIES
Underserved Job Dimensions: 1. _____________________________________________________ 2. _____________________________________________________ 3. _____________________________________________________
Overserved Job Dimensions (Where we can reduce costs): 1. _____________________________________________________ 2. _____________________________________________________
New Job Opportunities (Related jobs currently unaddressed): 1. _____________________________________________________ 2. _____________________________________________________
STEP 7: SOLUTION DESIGN
How can our product/service better fulfill the job?
Functional improvements: 1. _____________________________________________________ 2. _____________________________________________________
Emotional improvements: 1. _____________________________________________________ 2. _____________________________________________________
Social improvements: 1. _____________________________________________________ 2. _____________________________________________________
Remove friction at job steps: Step ___: Solution: _______________________________________ Step ___: Solution: _______________________________________
STEP 8: MEASUREMENT
How will we know customers are "hiring" us for this job?
Leading indicators: 1. _____________________________________________________ 2. _____________________________________________________
Lagging indicators: 1. _____________________________________________________ 2. _____________________________________________________
**Common Mistakes:**
1. **Focusing on Product, Not Job:** "Customers buy drills" instead of "customers want holes"
2. **Ignoring Context:** Missing the "when" (situation/circumstance) that triggers the job
3. **Too Broad or Too Narrow:** "Be happy" (too broad) vs. "Format Excel cells" (too narrow)
4. **Stopping at Functional:** Ignoring emotional and social dimensions
5. **Confusing Jobs with Solutions:** "Need a faster horse" instead of "Get somewhere quickly"
**Example Application:**
**Product:** Notion (All-in-one workspace)
**Job Statement:**
When I'm managing multiple work projects with a small team,
I want to centralize notes, tasks, wikis, and databases in one flexible tool,
So I can stay organized without switching between many apps or losing information.
**Job Dimensions:**
- **Functional:** Reduce tool sprawl, centralize information, customize workflows
- **Emotional:** Feel organized and in control, reduce cognitive load
- **Social:** Appear professional and organized to team
**Competitive Set (Job Perspective):**
- **Direct:** Google Docs + Trello + Airtable (3-tool stack)
- **Indirect:** Paper notebooks + email + spreadsheets
- **Non-consumption:** Just keep it in your head / don't organize
**Why Notion Wins the Job:**
- **Better than 3-tool stack:** Eliminates context-switching, unified search
- **Better than paper/email:** Searchable, shareable, persistent
- **Better than non-consumption:** Scales beyond individual memory
**Chapter References:** Chapter 6 (Customer Understanding), Chapter 22 (Positioning)
---
## Framework 11-25: Quick Reference
Due to space constraints, here are concise summaries of remaining frameworks. Each follows the full template structure available in the complete appendix.
---
### Framework 12: McKinsey 7-S Framework
**Originator:** Tom Peters, Robert Waterman, Richard Pascale, and Anthony Athos (McKinsey, late 1970s)
**Purpose:** Holistic organizational alignment tool examining seven interdependent elements that must be mutually reinforcing for effective strategy execution.
**The Seven Elements:**
**Hard Elements (Easy to Define and Change):**
1. **Strategy:** Plan for allocating resources to achieve objectives
2. **Structure:** Organizational chart, reporting relationships, division of labor
3. **Systems:** Formal processes and procedures (planning, budgeting, performance management)
**Soft Elements (Difficult to Define and Change):**
4. **Shared Values:** Core beliefs and attitudes (culture) at center of model
5. **Style:** Leadership approach and management behavior
6. **Staff:** Human resource capabilities and development
7. **Skills:** Distinctive capabilities and competencies
**Key Insight:** All seven elements must be aligned with each other. Changes in one element require adjustments in others. Most restructuring failures occur when organizations focus on hard elements while neglecting soft elements.
**Application Template:**
STRATEGY: _________________________________________________ Is it clear? □ Yes □ No | Documented? □ Yes □ No
STRUCTURE: _______________________________________________ Functional / Divisional / Matrix / Other: ________________ Matches strategy? □ Yes □ Partial □ No
SYSTEMS: __________________________________________________ Key systems: Performance mgmt, Budgeting, IT, Communication Aligned with strategy? □ Yes □ Partial □ No
SHARED VALUES (Culture): ___________________________________ Core values: 1. __________ 2. __________ 3. __________ Reinforce strategy? □ Yes □ Partial □ No
STYLE (Leadership): ________________________________________ Dominant style: Authoritative / Democratic / Coaching / Other Supports strategy? □ Yes □ Partial □ No
STAFF: ____________________________________________________ Right people? □ Yes □ Gaps exist | Development systems? □ Strong □ Weak
SKILLS: ___________________________________________________ Core competencies: 1. __________ 2. __________ 3. __________ Match strategic needs? □ Yes □ Partial □ No
MISALIGNMENTS IDENTIFIED: 1. ________________________________________________________ 2. ________________________________________________________ 3. ________________________________________________________
PRIORITY ALIGNMENT ACTIONS: 1. ________________________________________________________ 2. ________________________________________________________
**When to Use:** Organizational design, post-merger integration, transformation programs, strategy execution assessment
**Chapter References:** [Chapter 29: Organizational Design](../chapters/chapter-29-org-design.md), Chapter 28 (Strategy to Execution)
---
### Framework 13: Playing to Win Strategy Cascade
**Originator:** A.G. Lafley and Roger Martin (2013, "Playing to Win")
**Purpose:** Strategy formulation through five cascading choices that create a coherent logic chain from aspiration to execution.
**The Five Strategic Choices:**
1. **Winning Aspiration:** What is our purpose and desired end state?
- Beyond financial goals: What role do we seek to play?
- Example: "Be the most trusted financial services brand in India"
2. **Where to Play:** In which markets, segments, channels, and geographies will we compete?
- Customer segments, geographies, product categories, channels, value chain positions
- Choices define competitive boundaries
3. **How to Win:** How will we create unique value in our chosen markets?
- Cost leadership, differentiation, focus
- Sustainable competitive advantage sources
- Why customers will choose us over alternatives
4. **Core Capabilities:** What systems and competencies must we excel at?
- Distinctive capabilities required to win
- Not just good—must be best-in-class for chosen strategy
- Examples: Operational excellence, innovation, customer intimacy
5. **Management Systems:** What organizational infrastructure enables execution?
- Measurement systems, decision-making processes, organizational structure
- How we track progress, make decisions, and reinforce strategy
**Application Template:**
- WINNING ASPIRATION What do we ultimately want to achieve?
Success metrics: _________________________________________ Time horizon: ____________
- WHERE TO PLAY Customer Segments: _______________________________________ Geographies: _____________________________________________ Products/Services: _______________________________________ Channels: ________________________________________________ Value Chain Position: ____________________________________
Where we will NOT play: __________________________________
- HOW TO WIN Unique value proposition: ________________________________
Cost advantage source: ___________________________________ OR Differentiation source: _______________________________
Why customers choose us over alternatives: 1. _______________________________________________________ 2. _______________________________________________________ 3. _______________________________________________________
- CORE CAPABILITIES What must we be excellent at to win?
-
-
-
Current capability level: Strong / Developing / Gap Investment required: ₹_________ over ___ years
- MANAGEMENT SYSTEMS Performance measurement: _________________________________ Decision-making processes: _______________________________ Organizational structure: ________________________________ Incentive systems: _______________________________________
STRATEGIC COHERENCE CHECK: Does our "where" enable our "aspiration"? □ Yes □ No Does our "how" work in our "where"? □ Yes □ No Do our "capabilities" deliver our "how"? □ Yes □ No Do our "systems" reinforce our "capabilities"? □ Yes □ No
KEY VULNERABILITIES: 1. _______________________________________________________ 2. _______________________________________________________
**When to Use:** Strategy formulation, strategic planning sessions, ensuring strategic coherence, testing strategy logic
**Chapter References:** [Chapter 22: Positioning](../chapters/chapter-22-positioning.md), Chapter 1 (Strategy Definition)
---
### Framework 14: Hedgehog Concept
**Originator:** Jim Collins (2001, "Good to Great")
**Purpose:** Define strategic focus as the intersection of what you're passionate about, what you can be best in the world at, and what drives your economic engine.
**The Three Circles:**
CIRCLE 1: PASSION What deeply excites and motivates your organization?
Evidence of passion (employee enthusiasm, persistence, discretionary effort):
CIRCLE 2: BEST-IN-WORLD CAPABILITY What could you potentially do better than anyone else? (Be brutally honest—not what you want to be best at)
Current ranking (estimate): #___ in market of ___ players Path to #1: ______________________________________________
What you CANNOT be best at (eliminate):
CIRCLE 3: ECONOMIC ENGINE What single metric (profit per X) drives your economics?
Options considered: - Profit per customer: ₹________ - Profit per transaction: ₹________ - Profit per employee: ₹________ - Profit per unit: ₹________ - Other: _____________
Selected economic driver: ________________________________ Current performance: ___________ Target: ________________
HEDGEHOG CONCEPT (Intersection of Three Circles):
STRATEGIC IMPLICATIONS:
What to STOP doing (outside hedgehog): 1. _______________________________________________________ 2. _______________________________________________________
What to START doing (inside hedgehog): 1. _______________________________________________________ 2. _______________________________________________________
What to INTENSIFY (already doing, inside hedgehog): 1. _______________________________________________________ 2. _______________________________________________________
**When to Use:** Strategic focus definition, portfolio simplification, eliminating distractions, long-term strategic planning
**Chapter References:** [Chapter 22: Positioning](../chapters/chapter-22-positioning.md), Chapter 15 (Competitive Advantage)
---
### Framework 15: Core Competence Framework
**Originator:** C.K. Prahalad and Gary Hamel (1990, "The Core Competence of the Corporation")
**Purpose:** Identify and leverage the collective learning and coordination skills that provide competitive advantage across multiple products and markets.
**Three Tests of Core Competence:**
1. **Customer Value:** Does it provide substantial value to customers?
2. **Competitor Differentiation:** Is it difficult for competitors to imitate?
3. **Extendability:** Does it open multiple markets and applications?
**Application Template:**
CANDIDATE COMPETENCE: ____________________________________
TEST 1: CUSTOMER VALUE Does this competence create substantial perceived value for customers? □ Yes—customers explicitly value this □ Partial—creates value but not primary driver □ No—customers don't notice or care
Specific customer benefits: 1. _______________________________________________________ 2. _______________________________________________________
TEST 2: COMPETITOR DIFFERENTIATION How difficult is this for competitors to replicate?
Imitability Assessment: Time to replicate: ___ years Investment required: ₹_________ Barriers to imitation: □ Unique historical development path □ Causal ambiguity (hard to understand how it works) □ Social complexity (embedded in relationships/culture) □ Legal protection (patents, licenses)
Competitor capability level: Leader (us): 10 | Nearest competitor: ___ / 10
TEST 3: EXTENDABILITY Can this competence be leveraged across multiple products/markets?
Current applications: 1. Product/Market: ________________________________________ 2. Product/Market: ________________________________________
Potential applications (not yet exploited): 1. Product/Market: ________________________________________ 2. Product/Market: ________________________________________ 3. Product/Market: ________________________________________
OVERALL ASSESSMENT: Is this a core competence? □ Yes □ Borderline □ No
If YES, strategic implications: - Investment priority: High / Medium / Low - Protection strategy: _____________________________________ - Extension opportunities: _________________________________
CORE COMPETENCE PORTFOLIO:
Competence 1: ____________________________________________ Status: □ Core □ Developing □ Mature □ Declining
Competence 2: ____________________________________________ Status: □ Core □ Developing □ Mature □ Declining
Competence 3: ____________________________________________ Status: □ Core □ Developing □ Mature □ Declining
GAP ANALYSIS: Missing competence for future strategy: __________________ Development timeline: ____ years | Investment: ₹__________
**When to Use:** Diversification decisions, resource allocation, M&A target screening, outsourcing decisions, long-term capability building
**Chapter References:** [Chapter 15: Competitive Advantage](../chapters/chapter-15-competitive-advantage.md), Chapter 16 (Moats)
---
### Framework 16: Technology Adoption Lifecycle
**Originator:** Everett Rogers (1962), popularized by Geoffrey Moore ("Crossing the Chasm," 1991)
**Purpose:** Understand how innovations diffuse through populations across five segments: Innovators (2.5%), Early Adopters (13.5%), Early Majority (34%), Late Majority (34%), Laggards (16%).
**Key Insight:** "The Chasm" exists between Early Adopters and Early Majority, requiring different positioning, product, and go-to-market strategies.
**When to Use:** New product launches, market entry strategy, understanding adoption barriers
**Chapter References:** Chapter 5 (Market Analysis), Chapter 22 (Positioning)
---
### Framework 12: Disruption Theory Framework
**Originator:** Clayton Christensen ("The Innovator's Dilemma," 1997)
**Purpose:** Predict and respond to disruptive innovations that start in overlooked markets and eventually overtake mainstream markets.
**Key Concepts:**
- Low-end disruption: Overserved customers targeted with "good enough" cheaper solution
- New-market disruption: Non-consumers targeted with accessible solution
- Sustaining innovation: Improvements valued by existing customers
**When to Use:** Assessing disruption vulnerability, identifying disruption opportunities, incumbent response strategy
**Chapter References:** Chapter 17 (Disruption Theory), Chapter 30 (Pivots)
---
### Framework 13: Platform Canvas
**Originator:** Sangeet Paul Choudary (Platform Scale, 2015)
**Purpose:** Design platform businesses focusing on interactions between producers and consumers, not just products.
**Key Components:**
- Core Interaction: Value-creating exchange between producers and consumers
- Pull: Mechanisms to attract producers and consumers
- Facilitate: Tools and rules to enable interactions
- Match: Algorithms to connect right producers with right consumers
**When to Use:** Platform business design, marketplace strategy, ecosystem development
**Chapter References:** Chapter 10 (Marketplace & Platform Models), Chapter 11 (Zero-Margin)
---
### Framework 14: Network Effects Analysis
**Originator:** Synthesized from multiple sources (Metcalfe's Law, Evans/Schmalensee)
**Purpose:** Quantify and classify network effects to assess platform defensibility.
**Types:**
- **Direct:** Value increases with same-side users (phone network)
- **Indirect (Cross-side):** Value increases with other-side users (marketplace)
- **Data:** More usage improves product through data/algorithms
- **Local:** Network effects in geographic or category clusters
**Measurement:** Network density, cross-side/same-side elasticity, DAU/MAU ratios by cohort
**Chapter References:** Chapter 10 (Platforms), Chapter 16 (Moats), Chapter 18 (Winner-Take-All)
---
### Framework 15: OKRs (Objectives and Key Results)
**Originator:** Andy Grove (Intel, 1970s), popularized by John Doerr and Google
**Purpose:** Goal-setting framework connecting ambitious objectives to measurable key results.
**Structure:**
- **Objective:** Qualitative, ambitious, inspirational goal
- **Key Results:** 3-5 quantitative metrics showing progress toward objective
- Typically quarterly, with 60-70% achievement considered success
**Example:**
- Objective: Become the most trusted brand in Indian fintech
- KR1: NPS increases from 45 to 60
- KR2: Unaided brand recall reaches 40% (from 25%)
- KR3: Trust rating (survey) reaches 4.5/5 (from 3.8)
**Chapter References:** Chapter 28 (Strategy to Execution)
---
### Framework 16: Balanced Scorecard
**Originator:** Robert Kaplan and David Norton (1992)
**Purpose:** Performance measurement system covering four perspectives: Financial, Customer, Internal Process, Learning & Growth.
**Key Insight:** Financial measures are lagging indicators; leading indicators across four perspectives provide balanced view.
**When to Use:** Enterprise performance management, strategic alignment, balanced metrics beyond financials
**Chapter References:** Chapter 28 (Strategy Execution), Chapter 24 (Financial Acumen)
---
### Framework 17: Real Options Framework
**Originator:** Stewart Myers (1977, financial options applied to strategy)
**Purpose:** Value strategic flexibility as real options: Right but not obligation to take future actions.
**Option Types:**
- **Option to Defer:** Wait for better information
- **Option to Expand:** Scale up if successful
- **Option to Contract:** Scale down if unsuccessful
- **Option to Abandon:** Exit if conditions deteriorate
- **Option to Switch:** Change strategy based on conditions
**Valuation:** Uses option pricing models (Black-Scholes adapted) or decision trees with probability-weighted scenarios.
**Chapter References:** Chapter 27 (Decision-Making Under Uncertainty)
---
### Framework 18: Strategic Group Mapping
**Originator:** Michael Porter and colleagues (1970s)
**Purpose:** Identify strategic groups within an industry based on key strategic dimensions.
**Process:**
1. Select two strategic dimensions (e.g., Price vs. Service Level, Geographic Scope vs. Product Breadth)
2. Plot all competitors on 2x2 matrix
3. Identify clusters (strategic groups)
4. Analyze mobility barriers between groups
5. Identify white space opportunities
**When to Use:** Competitive positioning, identifying repositioning opportunities, M&A target screening
**Chapter References:** Chapter 7 (Competitive Analysis), Chapter 22 (Positioning)
---
### Framework 19: Scenario Planning
**Originator:** Royal Dutch Shell (Pierre Wack, 1970s)
**Purpose:** Explore multiple plausible futures to test strategy robustness and prepare for uncertainty.
**Four-Scenario Matrix:**
Identify two critical uncertainties (axes), create four scenario narratives, test strategy against each.
**Process:**
1. Identify focal issue
2. List key forces (social, technological, economic, environmental, political)
3. Select two highest-impact, highest-uncertainty forces
4. Create 2×2 matrix generating four scenarios
5. Develop narrative for each scenario
6. Test current strategy against each
7. Identify robust strategies or needed hedges
**Chapter References:** Chapter 27 (Decision-Making Under Uncertainty)
---
### Framework 20: Game Theory Payoff Matrices
**Originator:** John von Neumann and Oskar Morgenstern (1944)
**Purpose:** Analyze competitive interactions where outcomes depend on competitor actions, finding Nash equilibria.
**Basic Structure:**
**Applications:**
- Price war analysis
- Capacity expansion decisions
- Market entry/exit timing
- Advertising spend decisions
- Platform standardization
**Chapter References:** Chapter 19 (Game Theory), Chapter 7 (Competitive Analysis)
---
## Framework Selection Decision Guide
Use this guide to quickly determine which framework(s) to apply:
-
"How attractive is this industry?" → Porter's Five Forces
-
"Where should we compete and how?" → Blue Ocean Strategy Canvas, Strategic Group Mapping
-
"Do we have competitive advantage?" → VRIO Framework, Seven Powers
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"How should we grow?" → Ansoff Matrix, BCG Matrix (portfolio view)
-
"What do customers really want?" → Jobs-to-be-Done
-
"How do we organize to execute?" → OKRs, Balanced Scorecard
-
"How do competitors interact?" → Game Theory, Competitive Response Matrix
-
"Is our business model sustainable?" → Business Model Canvas, Platform Canvas
-
"Are we vulnerable to disruption?" → Disruption Theory Framework
-
"How do we decide under uncertainty?" → Scenario Planning, Real Options Framework
MULTI-FRAMEWORK APPROACH (Recommended): - Start with SWOT for situational awareness - Apply industry analysis (Five Forces or Platform Canvas) - Assess advantage (VRIO or Seven Powers) - Develop strategy (Ansoff, Blue Ocean, JTBD) - Plan execution (OKRs, Balanced Scorecard) ```
Common Pitfalls Across All Frameworks¶
- Framework as Answer: Frameworks are tools for structured thinking, not answers themselves
- Analysis Paralysis: Spending weeks on frameworks instead of making decisions
- Cherry-Picking Data: Selecting evidence that supports predetermined conclusions
- Static Application: Using once and never revisiting as conditions change
- Ignoring Context: Applying frameworks designed for stable industries to fast-changing markets
- Solo Exercise: Not involving team/stakeholders in framework application
- Lack of Quantification: Keeping analysis purely qualitative when quantification is possible
- No Action: Analyzing without translating insights into strategic decisions
References and Further Reading¶
- Porter, Michael E. "Competitive Strategy" (1980) and "Competitive Advantage" (1985)
- Barney, Jay. "Firm Resources and Sustained Competitive Advantage" (1991)
- Helmer, Hamilton. "7 Powers: The Foundations of Business Strategy" (2016)
- Kim, W. Chan and Mauborgne, Renée. "Blue Ocean Strategy" (2005)
- Christensen, Clayton. "The Innovator's Dilemma" (1997) and "Competing Against Luck" (2016)
- Osterwalder, Alexander and Pigneur, Yves. "Business Model Generation" (2010)
- Rumelt, Richard. "Good Strategy Bad Strategy" (2011)
- Kaplan, Robert and Norton, David. "The Balanced Scorecard" (1996)
- Choudary, Sangeet Paul. "Platform Scale" (2015)
- Doerr, John. "Measure What Matters" (2018) - OKRs
Related Content¶
Key Chapter Connections¶
- Chapter 3: Strategic Analysis Frameworks - Comprehensive framework applications and when to use each tool
- Chapter 7: Competitive Analysis - Porter's Five Forces in practice, competitive dynamics
- Chapter 15: Competitive Advantage - Seven Powers and VRIO frameworks for assessing moats
- Chapter 22: Strategic Positioning - Blue Ocean Strategy and positioning frameworks
Complementary Appendices¶
- Appendix B: 50 Business Models Decoded - See frameworks applied to real companies
- Appendix D: Strategic Decision Tools - Decision-making tools for strategy execution
- Appendix C: Quantitative Analysis Tools - Financial and quantitative complements to qualitative frameworks
Navigation¶
| Previous | Next | Home |
|---|---|---|
| Chapter 33: Dark Patterns & Ethical Design | Appendix B: 50 Business Models Decoded | Table of Contents |
Appendix A: Strategy Frameworks Library Version 1.0 | November 2025 Part of "The Strategy Engine" by [Author]